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About contacting SnowJapan

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Good morning everyone.

If you wish to contact SnowJapan, please do so using this form:


We feel the message at the top of the form is clear, but every day we get people filling out the form with specific questions about resorts, travel arrangements, hotels... and a whole lot more details.
Unfortunately if anything they are increasing.
This morning, as an example, we got one e-mail come in which actually had 12 separate questions in it regarding travel arrangements to 'our resort' (apparently thinking that SnowJapan is a ski resort). The person was asking for detailed bus times, train connections, ski rental, lessons, meals in 'the hotel' amongst other things...

We are currently very busy working on some major changes to SnowJapan that will benefit everyone using it.

We're very sorry but while we do of course feel like we would like to help people where possible, we are simply not able to reply to these kind of requests. If we did, we wouldn't be able to get much else done!

If you have specific questions about ski resorts, hotels, ski schools etc, we recommend that you contact the relevant businesses etc with your questions.

Thank you very much.
Currently thinking about plans for the 2018-2019 season

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